1/ Delivery for eTextbooks:
– All the eTextbooks are fully downloadable and lifetime warranty for offline access.
– After successful payment, you can download immediately on the checkout page.
– Our Automatic Delivery System also sends out a Download Link to your Email Address on the order.
– If your download is failed/damaged/maximum allowed, you can get an alternate download link sent to your email by just contacting us through LiveChat or Email. Email Delivery is always FREE and there is no extra charge or additional fee.
*NOTE: If you don’t receive the download link after purchasing, which means either our automatic delivery Email is blocked by the Email Spam Folder or our database server is down ( it happens sometimes). Therefore, Please send us an email and our support agent will personally send you an alternate download link ASAP.
– Some of the Textbooks must have watermarks on it due to author’s requirement. (We will not accept Return & Refund for this reason.)
2/ Delivery for Access Code:
– Our agent will send out the Access Code and Instruction to Customers’ Email Address on the order within 4 – 24 hours (Business time).
– If you have any other issues, please don’t hesitate to contact us via [email protected] . Our Support Team is always willing to assist you.